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Your health in your hands

Waiting for your test results? Wondering when your next appointment is? Or, struggling to remember what the doctor said?

Take control with Patients Know Best – your free personal health record empowering you to manage your health.

Register

Register with an activation code from your healthcare provider.

No code? Click here to check if your healthcare provider is registered.

Features and benefits

Everyone benefits when Patients Know Best

Patients and Carers

  • See your health record
  • Access tailored resources
  • Message healthcare teams
  • Add your own information
  • Connect wearable devices
  • Track your health
  • Share your record

Healthcare Professionals

  • See a complete record
  • Current and past data
  • Monitor and consult online
  • Create and share care plans in real-time
  • Reduce demand and create capacity
  • Integrate health and care

Commissioners and Payers

  • Population centric PHR
  • Safe care from one integrated record
  • Release cash savings
  • Create capacity
  • Prevent admissions
  • Empower self-management
  • Improve end of life care

Chief Information Officers

  • Endorsed by ITP (NHS England)
  • Business intelligence
  • Risk-sharing roll-out
  • Best for Governance
  • Safe and secure
  • Granular privacy
  • Open APIs
  • Most loved PHR

 Supported by NHS funding. Contact us to find out more.

Up to 98% of patients said PKB enhanced the relationship with their clinical team.

Sandwell and West Birmingham

Recurring hospital visits down 67%

Inflammatory bowel disease team at East Surrey Hospital

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An award-winning collaboration empowering patients to manage their care

Connected Nottinghamshire leads the way for public access to digital services using the NHS ‘front door’

“PKB is the greatest gift you can give”

Two health-tech pioneers – ONE ‘digital first’ experience

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 £1.02 saved in postage costs from each registered patient

 75% of letters read by patients within 48 hours

Clients

The UK’s leading provider of integrated patient-held,
personal health records to the NHS.

25% of patients register within 30 days

50% of letters read within 3 hours

Partners

Partnerships and integrations

“I’m better informed ahead of my appointments.”

Debbie, Patient, Princess of Wales Hospital

“In many cases, we can avoid A&E visits and that’s good news for the patient – and for our hospital.”

Dr Azhar Ansari, Consultant Gastroenterologist, Surrey and Sussex Healthcare NHS Trust

About

Patients Know Best

Our story

The team

Careers

Mission

“There’s a consent layer that allows patients to express their preference on being contacted, take part in research and share with friends and family that actually care for them. We’ve already had professionals in Bristol access data from London and vice-versa.”

Andy Kinnear North Bristol NHS Trust

“It was important for us to choose a patient portal that allows patients to share data with any provider and with open read-write APIs to integrate with their systems.”

Kevin Jarrold, CIO, Imperial College Healthcare NHS Trust and Chelsea & Westminster NHS Foundation Trust

Accreditations

Certified, trusted, approved

Support

How can we help?

Manual  

Common Questions

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Patients Know Best

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